Refund policy

Return Policy

30 day guarantee: You may return any item for any reason within 30 days for a refund. A 15% restocking fee will be deducted and the customer is responsible for any and all shipping charges. There will be no refunds on custom or special order items.

How to Return the Item

Contact Frontier Paper at 1-800-567-6819 for a return authorization number and detailed instructions.

  • Place the items in a suitable shipping container and write the return
    authorization number on the outside of the container .
  • Send the item to Frontier Paper & Packaging main distribution center
    at: 2000 Executive Dr. Indianapolis, IN 46241